Letter to cancel a subscription or contract
A free template you can copy and fill in. Replace the words in [square brackets] with your own details.
Cancelling a subscription or contract
You want to cancel a subscription, such as streaming, a box delivery, software or a membership, and stop being charged.
Dear [Company name], Account or customer number: [your account or customer number] Please cancel my [name of the subscription or plan] from [the end of the current billing period / date], and stop all further payments. Please confirm the cancellation in writing, with the date it takes effect and the date of the final charge. Thank you, [Your name]
- Most subscriptions can be cancelled in your account settings on the company's own website or app: try that first, and screenshot the confirmation.
- If there's a minimum term, check what the agreement says about ending it early.
- Never put card details or passwords in a cancellation message, and check your bank statement afterwards.
Want it written for your situation?
Tell Alice what happened and she'll write the letter in the tone you want, then open it in your own email app ready to send. Leave out bank and card numbers: she never needs them.
Try Alice freeA general template, not legal advice. Check your contract or agreement, and get free advice where you live if you're unsure of your rights.