Cancel a gym membership: free letter and your rights

What to do

1. Check your agreement for the notice period and how they accept cancellations (email, in the app, in person or by post).
2. Send it in a way you can prove, keep a copy, and ask for confirmation.
3. After the last payment, check your bank statement to make sure the payments have stopped.

If they say no

1. Step 1 · If the company says no, or doesn't reply by your date
   The consumer organisation in your country
   Search the Consumers International member directory for your country. They don't take complaints themselves, but their members can tell you where to go.consumersinternational.org/members
2. Step 2 · If you bought from a company in another country, or it was a scam
   econsumer.gov
   Report it at econsumer.gov. Consumer agencies in many countries use these reports to act on bad companies. It won't sort out your own complaint, but it helps stop it happening to others.econsumer.gov
3. Step 3 · Any time
   If you can't find the right place
   Search for "[your country] consumer protection authority" and use the result that ends in your government's own web address.

The letter

Please rewrite this letter to sound kinder.
Keep every gap in [square brackets] exactly as it is, word for word. Keep every fact and request.
Don't add any phone numbers, laws, deadlines or names.

Dear [Gym name] membership team,

Membership number: [your membership number]

I'm writing to cancel my membership, in line with the notice period in my agreement. Please confirm in writing the date my membership ends and the date of the last payment you'll take.

Please also cancel any Direct Debit or recurring card payment for this membership after that date.

Thank you,
[Your name]